Passengers can improve their chances of getting a taxi and help other passengers improve theirs with a few small actions. A better prepared passenger means fewer delays and more bookings for you. • Passengers should book in advance. We appreciate that APPS and Contact Centres can be busy, but if they can book in…

TWO YEARS OF INACTION BY THE MINISTERS FOR INFRASTRUCTURE AND THE DEPARTMENT FOR INFRASTRUCTURE (DFI) FORCES ANOTHER 61 TAXI OPERATORS TO CEASE TRADING, AND TAKES A FURTHER 1895 LICENCED TAXIS OFF OUR ROADS Here are the reasons why. Two years ago, on 9th December 2020, representatives from the taxi industry presented to the Committee…

An Apology and a Request for your Help As taxi operators we would like to thank you for your business and your continuing support throughout the pandemic. As an industry, we are conscious that our service to you recently hasn’t been as good as what you might have been used to with us and…